Privacy Policy

1. Introduction

Welcome to Yaqoot Pioneers. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Saudi Arabian Personal Data Protection Law (PDPL) and its implementing regulations.

2. Legal Basis for Data Collection

We process your personal data based on:

Consent: When you explicitly agree to our processing of your data.
Contractual Necessity: To fulfill our obligations under a contract with you.
Legal Obligation: To comply with applicable laws and regulations in the Kingdom of Saudi Arabia.
Legitimate Interest: For our business purposes, provided it does not override your fundamental rights.

3. Information We Collect

We may collect and process the following types of data:

Identity Data: Name, national ID/Iqama number, or date of birth.
Contact Data: Email address, phone number, and physical address.
Technical Data: IP address, browser type, and usage patterns on our website/app.
Transaction Data: Details about payments and services you have purchased from us.

4. How We Use Your Data

Your data is used to:

Provide and manage our services.
Process payments and prevent fraudulent transactions.
Send administrative information or marketing communications (with your consent).
Improve our website and user experience.

5. Data Disclosure and Sharing

We do not sell your personal data. We may share your information only with:

Service Providers: Trusted third parties who assist in our operations (e.g., cloud hosting, payment gateways).
Government Authorities: When required by Saudi law or to protect our legal rights.

6. Data Storage and International Transfers

Your data is primarily stored on secure servers within the Kingdom of Saudi Arabia. In cases where data is transferred outside the Kingdom, we ensure that the transfer complies with the PDPL requirements and that the destination provides an adequate level of protection.

7. Your Rights

Under the PDPL, you have the following rights:

Right to be Informed: To know how your data is being used.
Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To request the correction of inaccurate or incomplete data.
Right to Destruction: To request the deletion of your data when it is no longer needed for the purposes collected.
Right to Withdraw Consent: At any time, where processing is based on consent.

8. Data Security

We implement rigorous technical and organizational security measures to protect your data from unauthorized access, loss, or disclosure.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via our website or email.